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Insurance retroactively denied a submitted claim for one of his last chemotherapy treatments, claiming it was “experimental.” All of the prior identical chemotherapy treatments he had received had been covered, and the doctors had received pre-authorization for the treatment.

Was it suddenly experimental because it was not prolonging life anymore? Was it a clerical error, with one insurance claim submitted differently than the others?

As my mother and family grieved, we had this bill looming in the backs of our minds. We took turns calling the insurance company and the hospital billing office, checking websites, and deciphering billing codes on various pieces of paper.

…continue reading ‘Confusing and High Bills for Cancer Patients Add to Anxiety and Suffering’

Image: By Vincent van Gogh – Corel Professional Photos CD-ROM, Public Domain, https://commons.wikimedia.org/w/index.php?curid=10334041

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